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COVID-19: Supermarkets told to implement new contactless limit

By Retail Technology | Monday April 6 2020

All supermarkets in the UK are being urged to implement the new contactless limit in the UK to quickly reduce customer safety concerns

The call follows news that the UK is raising the cash limit available via contactless payment from £30 to £45 in bid to help counter the spread of the COVID-19 virus.

Several supermarkets – including Aldi and Waitrose – have been quick to implement the new changes at their respective businesses within 24 hours of the new legislation but not all have done so yet.

Thomas Brereton, retail analyst  at GlobalData, said: “To avoid confusing customers that may shop at different locations, grocers that have not implemented this contactless rise yet, need to do so as quickly as possible…..particularly given the preference for shoppers to use contactless methods for payments during the COVID-19 pandemic.”

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