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JLP enhances ecommerce

By Retail Technology | Thursday November 12 2020 | UPDATED 12.11.20

John Lewis Partnership (JLP) has selected new technology to provide a key component of its enhanced ecommerce capabilities for johnlewis.com

As part of the re-platforming of johnlewis.com which included moving its basket and checkout capability, JLP was looking for a flexible ecommerce solution which would allow the retailer to further accelerate its commitment to providing a leading online shopping experience.

The retailer chose commercetools because it offered the scalability and reliability it needed to move towards an ambitious goal of migrating off its legacy ecommerce-based platform, and onto a flexible API-first, microservices-led cloud service.

In addition, commercetools’ platform gives John Lewis freedom to customise digital customer experience journeys when shopping in-store, online, using mobile apps or any other channel.  

Mike Sackman, CIO for JLP, said: “John Lewis is supercharging its investment in online to adapt to changes in consumer behaviour. Our partnership with commercetools forms part of this.”

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