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Mattress Online adds sleep service

By Retail Technology | Thursday December 15 2022 | UPDATED 15.12.22

Online mattress retailer Mattress Online are partnering with sleep practitioner James Wilson (aka The Sleep Geek) for a new service

In this first phase of the partnership, James will be helping with employee wellbeing but, as his work gets embedded into the Mattress Online brand, he will also be providing the company’s customer-facing staff with the tools required to help customers make the right choices for them.

The partnership aims to improve lives through better sleep by properly connecting products to problems – without traditional sales techniques getting in the way.

Steve Adams, CEO at Mattress Online, said: “Training by James will enable our staff to demystify the mattress buying process, unpicking the myths that are engrained in the sleep industry, while advising customers on how to sleep better.”

 

 

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