Wren Kitchens’ new vision for CX

Kitchen retailer Wren Kitchens has added new media experience solutions to deliver visual-first customer experiences at scale

Wren Kitchens is using Cloudinary Programmable Media and Digital Asset Management (DAM) solutions, part of Cloudinary’s Media Experience Cloud, to replace its manual and inefficient process of managing and optimising its image and video assets.

In addition to needing a solution that will drive greater internal efficiencies and save valuable developer resources, the Wren selected Cloudinary to improve its website performance and eradicate issues that were negatively impacting its user experience (UX).

Cloudinary will also support Wren’s 3D visualisation tool, critical for bringing their customers' designs to life.

“As we continue to expand our new US operations, it’s essential that we deliver a compelling visual experience across the whole customer journey,” said Conor Laville, IT director, Wren Kitchens.