Trek gears up with mobility

Performance bike brand Trek has reported major improvements in its operational and worker efficiency after implementing an integrated Enterprise Mobility Management (EMM) solution

As the demand for e-bikes continues to surge across Europe post-Covid, Trek discovered a critical need for increased efficiency across the hundreds of devices operating in its six manufacturing warehouses. Having struggled through hours of unnecessary downtime and several other mobility challenges due to a lack of visibility into its device fleet, it was crucial for Trek to find a solution that would ensure production and shipping processes ran smoothly.

All part of the SOTI ONE Platform, the bike retailer now leverages SOTI MobiControl for clear visibility into its devices and for rolling out updates and security patches, as well as SOTI XSight’s remote features for monitoring device performance and providing fast user support.

Tom Spoke, director of global IT at Trek Bicycle Corporation, said: “Trek is on a mission to replace as many car journeys as possible with bikes. This can only be achieved with reliable technology enabling and supporting our backend warehousing and distribution centres to cope with the surging customer demand across the UK and throughout EMEA.”