Walmart announces ChatGPT checkout

Walmart has announced a new partnership with OpenAI that will start with allowing customers and members to soon shop Walmart through ChatGPT using Instant Checkout

Whether planning meals, restocking household essentials, or finding something new, customers can simply chat and buy.

Walmart is also giving its associates AI tools and training, including promoting AI literacy across its workforce as one of the first partners to embrace OpenAI Certifications and rolling out ChatGPT Enterprise to teams across the company.

“For many years now, ecommerce shopping experiences have consisted of a search bar and a long list of item responses. That is about to change. There is a native AI experience coming that is multi-media, personalised and contextual,” said Walmart CEO Doug McMillon.