Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Coty gets AI makeover

By Retail Technology | Monday February 9 2026 | UPDATED 08.02.26

Cosmetics and beauty company Coty has announced a strategic collaboration with OpenAI to expand the use of advanced AI tools across areas of its global organisation

With ChatGPT Enterprise, Coty employees will gain access to OpenAI’s most capable models with enterprise-grade security and privacy, supporting daily work and cross functional collaboration.

This first phase gives targeted teams access to secure, enterprise grade AI tools, with the flexibility to scale based on Coty’s evolving needs.

Coty CIO Jerome Auvinet said: “This collaboration enables Coty teams to securely use OpenAI’s leading, enterprise-grade AI capabilities in line with Coty’s expectations for privacy, quality, and performance. It helps our teams work more efficiently and focus on higher-value contributions.”

Related items

Sephora brings app to ChatGPT

By Retail Technology | Retail Technology

Puma to launch AI concierge

By Retail Technology | Retail Technology

David’s Bridal names new CTO

By Retail Technology | Retail Technology

Meta signs pop-up shop lease

By Retail Technology | Retail Technology

PODCAST: What to look out for in 2026!

By Retail Technology | Retail Technology

New upgraded fulfilment centre for George at Asda

By Retail Technology | Retail Technology

Best Buy plans to be agentic AI leader

By Retail Technology | Retail Technology

AI at scale dominates reta Awards

By Retail Technology | Retail Technology

Toolden gets AI fix

By Retail Technology | Retail Technology

New report on composable infrastructure and AI adoption

By Retail Technology | Retail Technology