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Market Analysis

#Omnichannel

Retailers should take more notice of 'super shoppers'

Published 09.04.14 by Retail Technology
IT service support expert Alan Watson discusses the importance this segment of the market plays and questions whether retailers are doing enough to attract and retain these elite customers
#Social

The three stages of social

Published 28.03.14 by Retail Technology
Social sales and marketing expert Gideon Lask takes a look at who's who in terms of using social networking to increase brand engagement, customer advocacy and profits from online
#Customer

2014: The year of innovative customer service

Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014
#Online

What you need to know about cloud bursting

Published 27.02.14 by Retail Technology
Application networks expert Nathan Pearce explains everything online retailers should know about this new application deployment model to assure e-commerce uptime
#Target

Learning the lessons of the Target breach

Published 11.02.14 by Retail Technology
IT security expert Corey Nachreiner provides retailers with six key network security learnings from the recent Target data breach in the US
#Online

'Tis the season of mobile opportunity

Published 07.02.14 by Retail Technology
Web performance expert Tim Bisley reflects on the continued growth of mobile shopping over last Christmas and highlights the lessons retailers should learn
#Loss

Securing SME e-commerce sites

Published 03.02.14 by Retail Technology
If the world's largest retailers are not impervious to data breaches, web security expert Igor Khromov warns that small and midsized retailers are just as at risk
#Networking

Internet of Everything advances on retail

Published 24.01.14 by Retail Technology
Retailers urged to embrace new network technology developments to capture more data-driven insight and create more immersive and connected customer experiences
#Christmas

The calm after the storm

Published 13.01.14 by Retail Technology
Carl Holmquist highlights how customer calls could offer local opportunities often overlooked by retailers, especially during such stormy weather and times
#Customer

2014 – A year for rebuilding trust

Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience
#ERP

ERP upgrades – how retailers can avoid headaches

Published 26.11.13 by Retail Technology
An accurate and efficient enterprise resource processing system to manage supply chain operations is vital. But software testing expert Colin Armitage highlights Oracle's impending EBS support deadline
#iBeacon

Five ways iBeacons can change retail

Published 22.11.13 by Retail Technology
Digital commerce retail expert Alex Sbardella discusses the potential for Apple’s new micro-location technology to enhance the customer shopping experience in retail stores
#Store

Growing sales with ‘perfect instore execution’

Published 20.11.13 by Retail Technology
Retailers can improve sales, supply chain operations and customer loyalty by investing more in PoS data technology platforms according to retail strategist Rod Street
#omnichannel

Retail systems seize on rapid development

Published 13.11.13 by Retail Technology
Computing expert James Stannard discusses the latest technology developments for communicating with customers, delivering targeted messages and personalised offers and measuring results
#Touchscreen

Exploiting interactive touch instore

Published 07.11.13 by Retail Technology
Retail technology consultant Dharmendra Patel discusses how retailers can create an engaging store experience using interactive touch technology
#Printing

Printing: cost-saving, convenient and compact

Published 30.10.13 by Retail Technology
Printer technology needs to provide cost-saving, convenient and compact service. Industry expert Jörk Schüßler evaluates recent developments maintaining and enhancing efficiency in retail printing
#International

UK retail embraces sales from China

Published 22.10.13 by Retail Technology
China’s consumers are boosting UK retail sales leading payments expert Geoffrey Barraclough to urge retailers to capitalise on their increased spending power
#Sales

E-commerce growth boosts September sales

Published 18.10.13 by Retail Technology
Financial strategist Joshua Raymond examines the latest retail sales figures released this week and discusses the ever-growing impact of online shopping
#EIU

Subscription models leading the way, finds study

Published 18.10.13 by Retail Technology
Business community expects subscription, rental and sharing models to disruption and transformation of global commerce, new research suggests
#Mobile

5 top tips for driving m-commerce growth

Published 16.10.13 by Retail Technology
ID verification expert David Pope, reveals how to convert mobile channel consumers who abandon their shopping carts into full paying customers