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Market Analysis

#Mobile

Mobile IT strategies: be careful what you wish for

Published 09.10.13 by Retail Technology
Industry expert Graham Opie discusses how retailers' mobile IT strategy and execution stacks up compared to other industries for enhancing business efficiency as well as customer propositions
#Amazon

Amazon tops retail multichannel benchmark

Published 02.10.13 by Retail Technology
Best-in-class mobile touchpoints earn e-commerce giant top spot in the latest industry study, scoring highly for search, navigation and purchase functions
#Tesco

UK consumers sign up to customer loyalty

Published 25.09.13 by Retail Technology
When it comes to customer loyalty programmes, UK consumers sign up as research finds Tesco, Boots, M&S and Sainsbury’s gain real consumer engagement through their programmes
#Returns

The online fashion 'boomerang effect’

Published 12.09.13 by Retail Technology
E-commerce expert Heikki Haldre explores why more clothes sold online become victim to returns compared to instore sales
#Recruitment

Managing seasonal retail recruitment spikes

Published 05.09.13 by Retail Technology
Retail expert Roger Greenway discusses how human resources can combat the paper storm of seasonal temporary employment applications
#Encoded

Why your customers should know about PCI DSS

Published 28.08.13 by Retail Technology
Payments technology expert Rob Crutchington argues that a lack of consumer awareness about card security measures is harming consumer confidence
#Alchemy Viral

The online challenges facing retailers today

Published 07.08.13 by Retail Technology
Online search expert Andreas Voniatis offers RetailTechnology.co.uk readers insight into trends shaping the digital marketplace
#Red Ant

Going beyond ‘omnichannel’

Published 23.07.13 by Retail Technology
Digital marketing expert Dan Mortimer argues that retail needs business convergence and employee empowerment to deliver a compelling customer experience
#US

New online safety rules protect children online

Published 19.07.13 by Retail Technology
Industry digests impact of updated online child safety laws on content providers and merchants in the US and beyond
#Digital

Going digital: A new retail reality

Published 11.07.13 by Retail Technology
Retail communications expert Jon Stine examines why retailers cannot afford to ignore the impact of a consumer-driven digital revolution
#Survey

Business change driving ERP costs sky high

Published 09.07.13 by Retail Technology
Survey finds ERP software change issues related to business events are not resolved by more recently developed systems
#Survey

Mobile increases multichannel influence

Published 01.07.13 by Retail Technology
Consumer research indicates shoppers are permanently 'plugged into' their smartphones and 'ready to shop'
#Fujitsu

Retailers struggle to balance efficiencies with experience

Published 26.06.13 by Retail Technology
Survey reveals industry at crossroads between driving operational efficiency and improving customer experience
#Order

Social media study reveals best practice

Published 18.06.13 by Retail Technology
Research into how online order confirmation pages are used to increase sales and customer engagement reveals retailers are missing out
#Omnichannel

Large retailers slow to adopt omnichannel

Published 14.06.13 by Retail Technology
New study finds lack of effective training, service and use of technology services to support omnichannel offer instore
#SAP

Industry digests SAP hybris acquisition

Published 11.06.13 by Retail Technology
ERP giant will take aim at IBM, Oracle and other management suites if it can effectively assimilate its new e-commerce buy
#High Street

From the High Street to high tweets

Published 07.06.13 by Retail Technology
Retail veteran and one of Mary Portas' pilot mentors, Simon Baldwin argues that shopping centres are failing to cater for, adapt to and capitalise on m-commerce growth
#M-commerce

Gambling industry bets on mobile

Published 04.06.13 by Retail Technology
M-commerce is having as profound an impact on the gaming industry as it is having on retail, while also promising to offer completely new opportunities
#Supply chain

Supply chains fit for e-commerce growth

Published 31.05.13 by Retail Technology
The rise of multichannel selling is also placing new demands on retail supply chains, according to supply chain specialist Markus Schmücker
#Context

Innovate or die: cautionary retail tales

Published 28.05.13 by Retail Technology
Retail ICT industry watcher Adam Simon highlights recent retail business mistakes from across Europe, discussing what lessons can be learned