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#Telephony

JD Sports updated telephony

Published 09.05.21 by Retail Technology
Sportswear chain JD Sports has modernised its telephony network with a new future-proof system
#Hunter

Hunter reduces chargeback rates by 90%

Published 06.05.21 by Retail Technology
Footwear brand and retailer Hunter has reduced chargeback rates by 90% with the support of a new payments platform
#Lindex

Lindex breaks through with DAM

Published 06.05.21 by Retail Technology
Fashion retailer Lindex is using digital asset management (DAM) to ensure smooth communication across different software and create an improved online experience with eye-catching images
#Shpock

Shpock appoints new delivery partner

Published 05.05.21 by Retail Technology
Mobile marketplace Shpock has selected its new delivery partner for the UK
#COVID19

Future Retail View: An Interview With Georgia Leybourne

Published 03.05.21 by Miya Knights, publisher, Retail Technology
Working with some of the biggest retailers to manage their COVID-19 response and recovery, Manhattan Associates Senior International Marketing Director, reveals the key trends for 2021
#Marstons

Marston’s orders training app

Published 30.04.21 by Retail Technology
Brewer and pub chain Marston’s is rolling out a digital training app to mark pubs reopening
#KFC

KFC adds spice with AI

Published 29.04.21 by Retail Technology
Fast food chain KFC UK & Ireland will utilise a new AI system to optimise menu performance
#Hypermarkets

Iper La grande i gets tech upgrade

Published 28.04.21 by Retail Technology
Italian hypermarket Iper La grande i has given its stores a back and front office tech upgrade
#Marketplaces

La Redoute enhances marketplace

Published 28.04.21 by Retail Technology
French fashion and home retailer La Redoute is accelerating its marketplace initiative with a new platform
#Digital

Papa John’s serves up digital upgrade

Published 25.04.21 by Retail Technology
Pizza chain Papa John’s has announced plans to accelerate its digital leadership and data cloud strategy
#Pests

Tesco turns to tech for pest control

Published 23.04.21 by Retail Technology
New high-tech pest control has reduced the use of rodenticide at Tesco stores and warehouses by 40%
#COVID19

Veterans draw up post-COVID safety plan

Published 22.04.21 by Retail Technology
Retail veterans Andrew Busby and Pat Kelly have drawn up a directory of COVID-19 safe solutions for all public indoor spaces
#Missguided

Missguided fine tunes digital platforms

Published 20.04.21 by Retail Technology
Online fashion retailer Missguided has selected a new tech partner to improve performance and maintain stability for its digital platforms
#CX

Sonae upgrades customer service

Published 18.04.21 by Retail Technology
Portuguese grocer Sonae MC is streamlining and enhancing its customer service with new technology
#RPA

Meliá Hotels succeeds with RPA

Published 15.04.21 by Retail Technology
Spanish hotel chain Meliá Hotels International has announced a successful first year deploying Robotic Process Automation (RPA)
#ASOS

ASOS expands fulfilment management deal

Published 15.04.21 by Retail Technology
Online fashion retailer ASOS has expanded the deal with its current fulfilment management provider to cover its latest distribution centre
#Insights

J.Crew targets better insights

Published 14.04.21 by Retail Technology
Fashion and accessories retailer J.Crew has implemented a new customer insights and machine learning platform
#Delivery

Spar Scotland expands delivery app use

Published 13.04.21 by Retail Technology
Spar Scotland has extended the use of its home delivery app
#replenishment

Acne breaks out with replenishment

Published 12.04.21 by Retail Technology
Swedish fashion retailer Acne Studios has selected a new allocation replenishment platform
#Coffee

Prima Coffee finds perfect ecommerce blend

Published 08.04.21 by Retail Technology
US online coffee and equipment retailer Prima Coffee has selected a new ecommerce platform as it looks to expand and improve its multichannel offering