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Articles tagged #BI

Found 513 matching articles. Showing page 1 of 43.

#Butter Beans

London café adopts cashless EPoS integration

Published 17.04.14 by Retail Technology
Butter Beans adopts PayPal on its new till system to speed coffee shop transactions as well increase customer engagement and loyalty
#EuroShop

EuroShop 2011: international trade fair preview

Published 26.11.10 by Retail Technology
EuroShop 2011 in Düsseldorf: The Mecca of the Global Retail Industry, with a supporting programme for high-calibre forums, coveted awards and innovative special instore shows  
#NFC

Will NFC become the m-commerce standard?

Published 17.04.13 by Retail Technology
With NFC-enabled phones set to exceed 500 million by 2014, the Retail Technology homepage poll asked signage expert Mark Bartlett if he is betting the comms technology will become standard
#Argos

Argos implements task management instore

Published 12.12.09 by Retail Technology
Leading High Street and multichannel retailer, Argos has implemented Reflexis Task Manager across 700 stores in 15 weeks to improve efficiency of communication and visibility of task execution.  
#Phones 4u

Phones 4u optimises store performance for growth

Published 03.01.10 by Retail Technology
Phones 4u selects new store applications to drive initiatives around store performance and support business growth
#mobile

The mobile revolution in retail

Published 26.02.13 by Retail Technology
Web design expert Mark Curtis discusses the influence of mobile services on the shopping experience and what retailers need to do to take advantage of this trend
#Survey

Survey: consumers distrust call centre security

Published 11.03.13 by Retail Technology
Banks, retailers and mobile operators fare poorly in consumer perception stakes, as six million end relationship with organisations each year due to call centre security concerns
#Mobile

Research: mobile closes in online

Published 28.02.13 by Retail Technology
Customer satisfaction gap between mobile and traditional retail websites narrows, according to the latest survey of customers using the top 40 m-commerce sites in the UK
#Customer service

Why modern customer service has to be omnichannel

Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands
#Co-operative

The Co-operative deploys new handhelds

Published 08.04.13 by Retail Technology
Food store chain improves customer service with queue-busting and replenishment capabilities through new mobile device roll out
#Bristan

STUDY: Bristan updates customer contact

Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy
#Eco

Retailers to share eco-tech know

Published 16.04.13 by Retail Technology
Eco Technology Show seminar and conference programmes attract industry leaders to present best-practice strategic insight, including Kingfisher and IKEA UK