Articles tagged #CHANNEL
Found 260 matching articles. Showing page 11 of 22.
#customer service
SURVEY: UK retail delivers poor Twitter customer service
Published 09.07.14 by Retail Technology
New research found that email was a more effective customer service channel than social media for top UK retailers#MADE.COM
Online furniture store goes omnichannel
Published 14.07.14 by Retail Technology
Furniture brand MADE.COM is extending its online presence to its showrooms through mobile digital interaction technology #Millenials
Survey: millenials want an omnichannel brand experience
Published 16.07.14 by Retail Technology
A recent study revealed that 60% of millenials surveyed expect a consistent experience whether online, in-store or on the phone#Argos
eBay and Argos extend click & collect partnership
Published 17.07.14 by Retail Technology
The partnership was announced last Autumn and has expanded from 50 to 80,000 eBay sellers #Argos
Argos replaces catalogues with digital media
Published 21.07.14 by Retail Technology
The multichannel retailer has deployed an interactive in-store solution, based on digital signage technology, to make its in-store environment more dynamic#Charles Tyrwhitt
Charles Tyrwhitt upgrades IT platform for expansion
Published 31.07.14 by Retail Technology
The British menswear brand is investing in ERP technology built around Microsoft Dynamics for Retail to support its multichannel international ambitions#Retail Technology magazine
Ringing the changes at the till
Published 19.08.11 by Retail Technology
In an age where retailers must manage multiple points of interaction with the customer, one electronic point-of-sale (EPoS) provider is questioning the approach of traditional till estate management models#Republic
CASE STUDY: Republic overhauls PoS
Published 25.08.11 by Retail Technology
Retailer updates point-of-sale systems to support ambitious expansion plans by speeding customer service and mobilising staff instore#supply chain
Supply chain technology: the key to online order fulfilment
Published 25.08.14 by Retail Technology
Retail strategy expert Lee Gill examines the challenges posed by the rise of online shopping and the convergence of the digital and physical supply chains#John Lewis
John Lewis improves home fittings sales experience
Published 29.08.14 by Retail Technology
The UK retail giant is transforming its employee and customer experience through customer project management#Barcode
From the barcode to the Internet of Things
Published 28.08.14 by Retail Technology
Simon Walker examines the evolution of the supply chain over the last 40 years#CarShop
CarShop provides wholistic car buying experience
Published 08.09.14 by Retail Technology
Car supermarket group deploys retail solution for tracking and managing end-to-end customer journey