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Articles tagged #CUSTOMER

Found 99 matching articles. Showing page 3 of 9.

#Fujitsu

Retailers struggle to balance efficiencies with experience

Published 26.06.13 by Retail Technology
Survey reveals industry at crossroads between driving operational efficiency and improving customer experience
#Digital

Going digital: A new retail reality

Published 11.07.13 by Retail Technology
Retail communications expert Jon Stine examines why retailers cannot afford to ignore the impact of a consumer-driven digital revolution
#Survey

New survey finds 70% of Brits abandon online carts

Published 10.07.13 by Retail Technology
The latest in our series of ‘Ask the Expert’ articles explores why new research has found online basket abandonment remains high
#Bobath

EPoS supports third Bobath store

Published 15.07.13 by Retail Technology
Welsh children's charity extends retail operation using EPoS and will manage new furniture sales with 'Pick-up' module
#Survey

Big data analytics add value find surveys

Published 17.07.13 by Retail Technology
Two retailer and consumer product manufacturers studies from around world suggest analytics positively improve stock price
#Moda in Pelle

Moda in Pelle boosts email marketing revenue

Published 22.07.13 by Retail Technology
Triple-digit growth follows the roll out of email marketing management software for multichannel shoe retailer
#Halfords

Halfords updates instore signage tech

Published 18.07.13 by Retail Technology
Motoring accessories retailer drives better customer communication with new integrated signage system
#Country Attire

Country Attire updates customer service management

Published 30.08.13 by Retail Technology
Heritage and luxury brand online retailer prepares for further growth with customer service and support ticket software
#Survey

SURVEY: Consumers avoid store service

Published 05.09.13 by Retail Technology
New research suggests consumers are being driven online by increasingly bad shopfloor retail experiences
#Charles Tyrwhitt

Charles Tyrwhitt adds new online testing & targeting

Published 18.09.13 by Retail Technology
Jermyn Street clothing retail brand selects 'big data' testing and targeting analytics provider to boost global conversion for web and mobile customers
#Survey

Queuing shoppers: gone in six minutes

Published 13.09.13 by Retail Technology
New study finds 5 minutes 54 seconds is average queue time tolerated by shoppers before they ‘abandon basket’
#Carphone Warehouse

Verridian secures Carphone Warehouse training

Published 13.10.10 by Retail Technology
Smartphone training is central to mobile retailer customer service proposition