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Articles tagged #CUSTOMER

Found 100 matching articles. Showing page 6 of 9.

#Potters Resort

Live video booking spike at Potters Resort

Published 08.08.14 by Retail Technology
The five star holiday village has reported a 670% increase in bookings after replacing text-based chat with live video assistance
#e-commerce

Newegg expands into Ireland

Published 14.08.14 by Retail Technology
The online tech retailer has also launched online stores in India, The Netherlands, New Zealand, Poland and Singapore
#John Lewis

Click & collect for John Lewis and CollectPlus

Published 21.08.14 by Retail Technology
Online customers of the UK retailer can collect items at locations on the CollectPlus network
#Stables Market Camden

Free WiFi for Camden market

Published 26.08.14 by Retail Technology
Stables Market Camden offers free WiFi to visitors while accessing network data such as footfall mapping
#CarShop

CarShop provides ‘wholistic’ car buying experience

Published 08.09.14 by Retail Technology
Car supermarket group deploys retail solution for tracking and managing end-to-end customer journey
#Westbridge Furniture Designs

Westbridge Furniture Designs does cloud

Published 08.09.14 by Retail Technology
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat
#Shutl

Shutl continues UK roll out

Published 18.11.11 by Retail Technology
Rapid multichannel commerce fulfilment provider launches across another six UK cities
#Barbour

Barbour updates management software

Published 25.03.13 by Retail Technology
British lifestyle rolls brand Yourcegid Retail to support rapid expansion in the US and Europe and improve customer support
#Mobile

Survey finds real-time cost of sickness

Published 27.03.13 by Retail Technology
UK retailers’ service delivery and customer experience suffer with affects of mobile workforce sickness and absence due to lack of visibility
#Virgin Atlantic

Virgin Atlantic adopts PCI contact centre software

Published 20.03.13 by Retail Technology
International airline strengthens payment security with patented voice system for card security data compliance in its global contact centres
#CSL

CSL develops instore digital sales tool

Published 21.03.13 by Retail Technology
Furniture retailer launches new instore technology to help make its entire range available to customers, while supporting enhanced service levels
#Buyagift

Buyagift targets email to increase conversion

Published 18.04.13 by Retail Technology
Email and web optimisation work will help gift experience brand improve customer communications based on website interactions to boost revenue