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Articles tagged #CX

Found 23 matching articles. Showing page 2 of 2.

#Techniblock Suncare

Techniblock sales shine with new CX software

Published 30.05.19 by Retail Technology
Skincare retailer Techniblock Suncare has seen sales almost double after implementing new technology to improve customer experience
#Chatbots

Debunking chatbot myths

Published 02.07.19 by Retail Technology
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting
#Sally Beauty

Sally Beauty gets CX makeover

Published 15.07.19 by Retail Technology
Hair and beauty retailer Sally Beauty is implementing new customer experience (CX) software
#Urban Outfitters

Urban Outfitters enhances global CX

Published 21.08.19 by Retail Technology
Fashion retailer Urban Outfitters is adopting new technology to optimise its global customer experience (CX) programme
#Halfords

Halfords on the road to superior customer service

Published 03.09.19 by Retail Technology
Car and bicycle parts and accessories retailer Halfords is looking to enhance its customer journey with a new tech partner
#McArthurGlen

McArthurGlen using new CX programme

Published 06.03.20 by Retail Technology
Designer outlet owner and manager McArthurGlen has teamed with a new customer experience (CX) partner to form a new CX management programme
#La Martina

La Martina adds customer engagement platform

Published 24.06.20 by Retail Technology
Luxury clothing brand and retailer La Martina has selected a new cloud platform to improve communication with its customers across its digital channels
#AO

AO targets customer engagement

Published 03.07.20 by Retail Technology
Online electricals retailer AO.com has teamed with a new software partner to help personalise its customer experience
#Google

Retailers adopting digital tools to predict demand and flex fulfilment

Published 03.09.20 by Victoria Pavlova
How Google is helping traditional and digitally-native businesses alike survive in a new era of consumer expectations by Victoria Pavlova
#Holland&Barrett

Holland & Barrett pilots digital CX project

Published 29.09.20 by Retail Technology
Health food retailer Holland & Barrett has announced a pilot project of new in-store digital solutions to improve customer experience (CX)
#XXL

Good feedback for XXL

Published 28.10.20 by Retail Technology
Nordic sporting good retailer XXL has rolled out new customer feedback technology