Articles tagged #CX
Found 41 matching articles. Showing page 3 of 4.
#CX
Sonae upgrades customer service
Published 18.04.21 by Retail Technology
Portuguese grocer Sonae MC is streamlining and enhancing its customer service with new technology#Lighting
Bert Frank brightens up CX
Published 30.09.21 by Retail Technology
Luxury lighting brand Bert Frank has implemented new tech to automate processes and streamline post-purchase operations#Dreams
Dreams not sleeping on customer service
Published 08.10.21 by Retail Technology
Specialist bed retailer Dreams has added new technology to enhance customer service and create a seamless experience across its service channels#CX
Situ Live debuts safe new retail concept
Published 14.10.21 by Andrew Busby
Situ Live, a new and immersive consumer experience, which reimagines the traditional commercial retail model, has opened its doors to the UK’s first discovery playhouse at Westfield London#Apps
Furniture Village transforms CX with app
Published 07.12.21 by Retail Technology
Home furnishings retailer Furniture Village has transformed its customer experience with a new clienteling app#CX
CX in 2022
Published 06.01.22 by Retail Technology
What will the big customer experience trends be in 2022? AR and personalisation will be at the fore says Paige O’Neill from Sitecore#automation
Domino’s delivers automation
Published 10.02.22 by Retail Technology
Pizza takeaway chain Domino’s Pizza has completed a custom project to increase in-store automation and elevate customer experience#CX
Hotter Shoes making strides with CX
Published 22.02.22 by Retail Technology
Footwear brand Hotter Shoes has teamed up with a customer experience platform to enhance online performance#CX
What do retailers really want from technology?
Published 18.04.22 by Retail Technology
What do retailers really want? Retail technology that delivers the best customer experience says Red Ant CEO Sarah Friswell#CX
Lost in translation?
Published 11.07.22 by Retail Technology
Justin Custer, CEO at ChatLingual, addresses the issue of dealing with customers with multiple languages online#DFS
DFS sitting pretty with new CX
Published 29.07.22 by Retail Technology
Furniture giant DFS has announced plans to enhance its customer experience with a new platform#CX
Shapeshifters
Published 06.10.22 by Retail Technology
Matthew Müller, European Head of Technology at global digital consultancy Appnovation, explains why why composable IT is the secret to agile CX in an age of retail upheaval