Articles tagged #RESPONSE
Found 7 matching articles.
#Online
One in three consumers prefer to talk
Published 02.12.13 by Retail Technology
New report finds consumers are frustrated at being forced to interact with businesses online, with one in three preferring to talk to someone on the phone before buying#MandM Direct
MandM Direct speeds web development
Published 04.03.14 by Retail Technology
Online fashion retailer achieves higher conversion rates and enhanced customer experience with web experience tool, enabling multi-device delivery#customer service
SURVEY: UK retail delivers poor Twitter customer service
Published 09.07.14 by Retail Technology
New research found that email was a more effective customer service channel than social media for top UK retailers#Westbridge Furniture Designs
Westbridge Furniture Designs does cloud
Published 08.09.14 by Retail Technology
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat#M-commerce
UK online performance scores are in
Published 22.01.14 by Retail Technology
End-of-year retail site speed tests reveal winners and losers, while the cost of excessive third party tag usage on performance is called into question#E-commerce
Is your website speedy enough for customers?
Published 02.10.12 by Retail Technology
No matter how perfectly crafted and stylish an online storefront is, if it sputters when web pages are loading and forces shoppers to stare at a spinning hourglass for too many seconds, Terry Costa points out that retailers will lose shoppers to the competition#M-commerce
M-commerce speeds Xmas sales risk
Published 20.11.13 by Retail Technology
Benchmark data ranking UK retailersÂ’ online and mobile storefronts against the national average finds emerging m-commerce conversion rates could be at jeopardy