Articles tagged #RETAIL

Delivering in 2021

2021 will be a year of hope for retail and the supply chain after the rigours of 2020. Alex MacPherson, director of solution consulting and account management, Manhattan Associates, outlines six predictions for the future of delivery and warehousing in 2021.

2020 - a defining year in retail

2020 may be over but its impact on the retail industry will be permanently felt. Braze’s James Manderson examines the year that changed retail forever

‘SMALL’ COULD BE THE NEW ‘BIG’ FOR FULFILMENT

Many grocers & retailers are struggling to turn a profit from online deliveries, so what is the answer? Help may be at hand in the form of micro-fulfilment centres says Manhattan Associates

BLOG: Fulfilling potential in 2021

Ecommerce has been brought forward by at least a decade as a result of the pandemic. This has transformed supply chains and logistics functions and has forced retailers to evolve so that they are more flexible and agile to meet the surge in online demand.

Veterans draw up post-COVID safety plan

Retail veterans Andrew Busby and Pat Kelly have drawn up a directory of COVID-19 safe solutions for all public indoor spaces

Turning the clock back on fraud

How will companies be able to get fraud to return to pre-pandemic levels as we ease back into something more resembling normal? Rafael Lourenco, EVP at ClearSale, give his take

Hybrid hopes

What is hybrid retail and how can retailers navigate a new post-pandemic landscape? Lysa Campbell, CEO of Retail Marketing Group, explains

Vue Cinemas get IT support in Poland

Cinema chain Vue Cinemas has added IT Help Desk support at its Multikino and Cinema 3D cinemas in Poland

Ted Baker adds data exchange service

Global fashion brand and retailer Ted Baker has added a new data exchange service to its existing Help Desk support agreement

The retail quickening

Colin Neil, MD of Adyen UK, explains the retail ‘quickening’ and the dawn of adaptability

CX in 2022

What will the big customer experience trends be in 2022? AR and personalisation will be at the fore says Paige O’Neill from Sitecore

How can retailers adapt to make their physical stores shine?

The difficulties faced by physical retail outlets have not just been driven by the COVID pandemic. Excessive rent, unexciting retail concepts and changing consumer behaviour are all playing their part in shifting turnover away from the high street, and one of the biggest factors is the growth in eCommerce. In November, M&S reported that online sales now account for 34.4% of its clothing and home goods.