Articles tagged #SATISFACTION
Found 7 matching articles.
#JD Wetherspoon
JD Wetherspoon sets the bar for customer experience
Published 07.03.13 by Retail Technology
UK-wide pub chain to implement customer feedback programme across UK outlets linked to online promotion#Mobile
Research: mobile closes in online
Published 28.02.13 by Retail Technology
Customer satisfaction gap between mobile and traditional retail websites narrows, according to the latest survey of customers using the top 40 m-commerce sites in the UK#Online
2013 online customer experience index released
Published 20.12.13 by Retail Technology
UKs best and worst online retailers named, as aggregate customer satisfaction drops and more retailers fall into the 'underperforming' category #Customer
2014 A year for rebuilding trust
Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience#Online
Mobile and e-commerce satisfaction gap widens
Published 29.01.14 by Retail Technology
Latest customer satisfaction survey results reveal widening gap between retail e-commerce sites and their mobile counterparts as traditional site user experiences disappoint
#One Stop
One Stop rolls out customer satisfaction programme
Published 01.10.13 by Retail Technology
My Local One Stop gets estate-wide roll out after regional pilots, to generate online or telephone customer feedback, incentivised with cash rewards
#Online
2012 e-customer satisfaction ranking released
Published 21.12.12 by Retail Technology
Amazon and John Lewis lead UKs best and worst online retailers, as Debenhams, DIY.com, and Asda Direct make gains