Articles tagged #SERVICE
Found 112 matching articles. Showing page 6 of 10.
#customer service
SURVEY: UK retail delivers poor Twitter customer service
Published 09.07.14 by Retail Technology
New research found that email was a more effective customer service channel than social media for top UK retailers#7-Eleven
MoneyGram and 7-Eleven extend Australian agreement
Published 04.07.14 by Retail Technology
The deal allows customers to send and receive funds around the clock at over 530 7-Eleven stores in Australia#FitFlop
Service desk supports FitFlop customer focus
Published 10.07.13 by Retail Technology
Footwear brand updates IT support management to step up social media communication and enhance customer service #social media
Why retailers shouldn't fear powerful customers
Published 22.07.14 by Retail Technology
Tom Whitney discusses what retailers can do to embrace the age of the powerful customer#Selfridges
Selfridges listens to online customer comments
Published 06.08.14 by Retail Technology
The department store is using enterprise listening technology to engage with customers online#Potters Resort
Live video booking spike at Potters Resort
Published 08.08.14 by Retail Technology
The five star holiday village has reported a 670% increase in bookings after replacing text-based chat with live video assistance#e-commerce
Newegg expands into Ireland
Published 14.08.14 by Retail Technology
The online tech retailer has also launched online stores in India, The Netherlands, New Zealand, Poland and Singapore#John Lewis
Click & collect for John Lewis and CollectPlus
Published 21.08.14 by Retail Technology
Online customers of the UK retailer can collect items at locations on the CollectPlus network#TGI Friday's
Study: TGI Friday's UK consolidates restaurant IT support
Published 29.08.14 by Retail Technology
The restaurant chain has simplified its on the ground IT support to streamline tech support and reduce staff distraction#Paul UK
Paul UK updates mobile telecoms
Published 01.09.14 by Retail Technology
The bakery chain is updating its mobile telecoms estate following a competitive tender process#Poundland
Poundland upgrades IT network
Published 07.09.11 by Retail Technology
New IT infrastructure agreement to deliver better services and communications for retailers FMCG requirements#CarShop
CarShop provides wholistic car buying experience
Published 08.09.14 by Retail Technology
Car supermarket group deploys retail solution for tracking and managing end-to-end customer journey 