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Articles tagged #SLA

Found 18 matching articles. Showing page 1 of 2.

#Gruppo Coin

STUDY: Gruppo Coin streamlines store maintenance

Published 25.04.13 by Retail Technology
Italian retail clothing brand owner manages the maintenance of over 600 department stores more effectively and efficiently with new asset management capabilities
#River Island

River Island affiliate network targets overseas

Published 22.07.13 by Retail Technology
Fashion retailer ramps up international commerce by bringing CPA network on board to drive online sales
#River Island

River Island adopts video online

Published 26.11.10 by Retail Technology
Adds videos to its new website to help bring its online experience closer to that of shoppers in-store
#Gulliver Travel Associates

Gulliver Travel Associates selects translation tech

Published 19.03.14 by Retail Technology
Kuoni travel provider optimises worldwide customer experience with quality, localised content across 25 languages
#EU Consumer Rights Directive

New consumer rights legislation goes live

Published 13.06.14 by Retail Technology
The EU Consumer Rights Directive ushers in changes to cancellation, refunds and online ordering
#FitFlop

Service desk supports FitFlop customer focus

Published 10.07.13 by Retail Technology
Footwear brand updates IT support management to step up social media communication and enhance customer service
#Westbridge Furniture Designs

Westbridge Furniture Designs does cloud

Published 08.09.14 by Retail Technology
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat
#River Island

River Island optimises digital experience

Published 27.01.14 by Retail Technology
UK fashion brand partners with testing and optimisation technology provider to enhance customer engagement and deliver incremental revenue
#Mobile

Survey finds real-time cost of sickness

Published 27.03.13 by Retail Technology
UK retailers’ service delivery and customer experience suffer with affects of mobile workforce sickness and absence due to lack of visibility
#River Island

River Island plans to support growth strategy

Published 25.06.13 by Retail Technology
UK fashion retailer will use Oracle to support its strategy for ‘commerce anywhere’ growth and international expansion
#JD Williams

JD Williams optimises web performance

Published 11.04.14 by Retail Technology
Fashion retailer uses web performance optimisation technology to cut website load times by up to 25% and enhance customer experience
#Reality TV

Retail’s reality TV opportunity

Published 18.10.17 by Retail Technology
Tom Smith, head of biddable media at mporium, looks at the opportunity for retailers in the reality TV market as more people than ever use a connected device while watching