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Articles tagged #SMS

Found 5 matching articles.

#Delivery

SURVEY: 21% of retailers’ deliveries fail

Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say ‘lack of notification about delays’ are a problem
#Communications

Consumers expect cross-channel comms

Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications
#House of Fraser

House of Fraser queues up new tech

Published 18.11.13 by Retail Technology
New virtual queue management technology trial is enabling customers to escape the queue for House of Fraser’s Buy & Collect counter
#Boden

Boden chooses Collect+ for customer returns

Published 20.05.11 by Retail Technology
Online men, women and children’s wear customers will be able to return items via the Collect + network of 3,500 local shops
#One Stop

Mobile vouchers for One Stop

Published 08.08.14 by Retail Technology
Customers of the Tesco subsidiary will be able to redeem promotional coupons on their mobile phone