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Articles tagged #US

Found 461 matching articles. Showing page 16 of 39.

#Fat Face

Fat Face introduces multichannel customer feedback programme

Published 19.06.14 by Retail Technology
The retailer's new customer feedback programme will capture the ‘voice of the customer’ across all Fat Face channels
#Domino's Pizza

Voice ordering for Domino’s Pizza apps

Published 20.06.14 by Retail Technology
The pizza delivery giant adds voice ordering facility on its iPhone and Android app
#self-service

Survey: Customers frustrated by self-service technology

Published 07.07.14 by Retail Technology
Human interaction is still key to getting customer service right, according to recent research into the use of self-service machines in the UK
#customer service

SURVEY: UK retail delivers poor Twitter customer service

Published 09.07.14 by Retail Technology
New research found that email was a more effective customer service channel than social media for top UK retailers
#CICS

Channel Islands' Co-op expands voice picking

Published 05.08.11 by Retail Technology
Jersey voice picking solution paves the way for productivity improvements and error reductions at Guernsey distribution facility
#7-Eleven

MoneyGram and 7-Eleven extend Australian agreement

Published 04.07.14 by Retail Technology
The deal allows customers to send and receive funds around the clock at over 530 7-Eleven stores in Australia
#Woodie's

Woodie’s takes order management paperless

Published 09.07.14 by Retail Technology
The DIY retailer now offers two EDI solutions to its suppliers, a traditional EDI solution and an e-invoicing portal
#FitFlop

Service desk supports FitFlop customer focus

Published 10.07.13 by Retail Technology
Footwear brand updates IT support management to step up social media communication and enhance customer service
#social media

Why retailers shouldn't fear powerful customers

Published 22.07.14 by Retail Technology
Tom Whitney discusses what retailers can do to embrace the age of the ‘powerful customer’
#Normans Musical Instruments

Study: Normans increases web conversions by 48%

Published 31.07.14 by Retail Technology
The musical instrument specialist stepped up its web presence by redesigning its website and improving its user experience
#Fernandez & Wells

London restaurateurs lead the mobile payment charge

Published 29.07.14 by Retail Technology
Fernandez & Wells and Hummus Bros are among the first retailers in London to roll out a mobile payment and loyalty app
#Selfridges

Selfridges ‘listens’ to online customer comments

Published 06.08.14 by Retail Technology
The department store is using enterprise listening technology to engage with customers online