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Tag Search

Mobile engagement helps retail overcome survey fatigue

Mobile customer engagement expert Tony Busa questions why up to 80% of shoppers walk out of stores without making a purchase? Equally important, he asks how do you convert them?

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EXCLUSIVE: US consumers value retail Wi-Fi

Results of an exclusive shopper survey reveal why offering free public Wi-Fi in retail spaces in a growing trend on both sides of the Atlantic

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REPORT: ‘Showrooming’ trend on the rise

New study into UK shopping habits in the digital age reveals more consumers than ever are using their smartphones to browse while in High Street stores

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SURVEY: Consumers avoid store service

New research suggests consumers are being driven online by increasingly bad shopfloor retail experiences

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VictoriaPlumb.com launches new mobile experience

Optimised shopping experience makes buying bathrooms even easier for customers visiting UK online retailer via mobile

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Is free consumer Wi-Fi a good thing?

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Mobile increases multichannel influence

Consumer research indicates shoppers are permanently 'plugged into' their smartphones and 'ready to shop'

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Retail driven towards multichannel

The success of e-retailers is forcing traditional retailers to re-evaluate their business models, writes Glynn Davis of RetailInsider.com, exclusively for RetailTechnology.co.uk

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Large retailers slow to adopt omnichannel

New study finds lack of effective training, service and use of technology services to support omnichannel offer instore

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High Street continues to lose online battle

New report predicts that the UK retail landscape will continue to change as online sales grow at the expense of High Street stores and jobs across large and midsized retailers

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