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STUDY: Bristan updates customer contact
Date:
09.04.13
| Section:
News
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy
Survey: consumers distrust call centre security
Date:
11.03.13
| Section:
News
Banks, retailers and mobile operators fare poorly in consumer perception stakes, as six million end relationship with organisations each year due to call centre security concerns
Umbro scores savings with Avaya comms
Date:
30.06.10
| Section:
News
New voice platform streamlines communications and saves time and money for sports brand