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Tag Search

Consumers still frustrated by online shopping

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Consumers want AI in theme parks

A new survey has revealed that 85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification

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Retailers lack omnichannel consistency

New research suggests damaging inconsistencies in the omnichannel shopping experience of customers

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COOP Denmark launches mobile payments

Danish grocery chain COOP is rolling out mobile electronic payments across its entire chain

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STUDY: Olympic site operator updates IT

The public authority managing leisure attractions in the Lee Valley is using new leisure management systems to enhance its customer service and experiences

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Is the Clubcard dead as a loyalty scheme?

Simon Towner, retail technology expert, questions whether the scheme, its format and its competitive value are costing Tesco more than it gains

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West End retailers shy of store tech

Study of Oxford Street and Regent Street retailers finds lukewarm use of technologies that can improve customer service and save potentially lost sales

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Research quantifies threat of ‘showrooming’

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Queuing shoppers: gone in six minutes

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Paperchase flagship debuts mobile PoS

Cards and stationery retailer to open flagship Glasgow store with mobile PoS for queue-busting support and improved service

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