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CX in 2022
Date:
06.01.22
| Section:
Ask The Expert
What will the big customer experience trends be in 2022? AR and personalisation will be at the fore says Paige O’Neill from Sitecore
The age of personalisation
Date:
08.11.17
| Section:
Ask The Expert
For retailers, this is truly the age of personalisation but what are the challenges and opportunities to getting closer to your customers? Paul Fennemore, C-Suite Level digital marketing and customer experience consultant for Sitecore, explains