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Chatbots not just for customers
Date:
18.04.18
| Section:
Ask The Expert
Chatbots are growing in popularity throughout retail but are they just for customers? Parham Saebi, head of client services at Arvato UK & Ireland, believes they have just as vital a role in supporting retail staff too
Artificial Intelligence takes centre stage at NRF 2018
Date:
16.01.18
| Section:
News
Artificial Intelligence is almost becoming the ubiquitous technology as it seems in some way or other to find its way into pretty much every IT solution in the marketplace - even if it is far from clear whether it is actually required, writes Glynn Davis of RetailInsider.com