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Tag Search

Researchers pioneer loyalty benchmarking study

Anonymised survey launches to establish operational and performance benchmarks for loyalty programmes globally

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Benchmark finds March e-retail sales up 8%

Quarterly growth matches annual forecast and sustains strongest first quarter performance since 2011, while monthly sales also build on last month

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Boxing Day sees mobiles beat PCs

Latest figures find mobile and online shopping growing again on Boxing Day, with smartphones and tablets supporting different browsing and purchasing habits

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E-retail mobile traffic and sales boom

Benchmark figures detailing traffic to UK retail websites in the run up to Christmas find growth unabated but the role of the retail website is changing

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Amazon tops retail multichannel benchmark

Best-in-class mobile touchpoints earn e-commerce giant top spot in the latest industry study, scoring highly for search, navigation and purchase functions

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Benchmark report reveals rapid e-retail growth

Sage Pay talks up e-business, a doubling of growth of social media use and average growth of 49% over past 12 months

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ForeSee announces first UK benchmark findings

UK retail and packaged goods companies average 67 for customer satisfaction on a 100-point scale

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JD Sports Takes top spot in latest eRetail Benchmark Study

Market researcher, eDigitalResearch finds the battle between pureplay online retailers and those that have extended their traditional, High Street offerings continues apace

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