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Tag Search

Selfridges ‘listens’ to online customer comments

The department store is using enterprise listening technology to engage with customers online

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Morrisons secures critical infrastructure sites

Successful upgrade of facilities security and management systems ensures monitoring and rapid response capabilities for UK supermarket chain

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STUDY: Neilson optimises website performance

Brighton-based tour operator uses web experience monitoring software to ensure its customers get the best out of recent enhancements

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Surveys issue PCI warning to UK firms

New research has found merchants fail to maintain security standards, while UK companies in particular lag behind their US counterparts in terms of cyber readiness

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Jack Wills ensures PCI DSS compliance

British fashion retail brand secures over 1 million card transactions annually and associated customer data with the help of change and log tracking software

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Fashion sites struggle with Boxing Day traffic

The time taken for some websites of household names in UK fashion at the start of the post-Christmas sales suggest slow responses may have cost them dear

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Nisa offers mobile business app

Independent food and drinks retail organisation extends monitoring benefits to owners and managers remotely with new mobile application development

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Cineworld monitors site upgrade success

New advanced multi-site monitoring service developed for major website upgrade of cinema chain comes to market after successful deployment

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Survey issues retail PCI 3.0 warning

The majority of retail sector does not meet new PCI data security standards, according to recent industry security management survey results

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PCI meeting confirms m-payments interest

Mobile payments emerge as a hot topic as annual regional meeting focuses on PCI DSS update, point-to-point encryption and 2014 Special Interest Group projects

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