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The Philipp Plein Group delivers upgrade

Date: 25.07.23 | Section: News
Premium luxury brand The Philipp Plein Group, which includes Philipp Plein, Plein Sport and Billionaire, has partnered with parcelLab to provide a an upgraded post purchase experience for customers.

Rules of engagement

Date: 15.07.22 | Section: Ask The Expert
Are Brands concentrating enough on their post-purchase experience? If not, they are missing a key avenue for engagement says parcelLab CEO Tobias Buxhoidt

Puma enhances post-sale experience

Date: 30.05.22 | Section: News
Sportswear giant Puma has enhanced its customers’ post-purchase experience with a new partnership

Hotel Chocolat treats online customers

Date: 25.08.21 | Section: News
British chocolatier Hotel Chocolat has partnered with a new platform to improve online customer satisfaction

COVID-19: Deliveries arriving quicker during pandemic

Date: 07.04.20 | Section: News
Online retailers and their carriers are delivering parcels almost 20% faster than usual as the ongoing coronavirus crisis continues to unfold


MediaMarktSaturn wins with smarter shipping

Date: 19.09.19 | Section: News
Electronics retailer MediaMarktSaturn has boosted loyalty, increased repeat purchases and reduced its call centre workload with new smarter shipping