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The Philipp Plein Group delivers upgrade
Date:
25.07.23
| Section:
News
Premium luxury brand The Philipp Plein Group, which includes Philipp Plein, Plein Sport and Billionaire, has partnered with parcelLab to provide a an upgraded post purchase experience for customers.
Rules of engagement
Date:
15.07.22
| Section:
Ask The Expert
Are Brands concentrating enough on their post-purchase experience? If not, they are missing a key avenue for engagement says parcelLab CEO Tobias Buxhoidt
Puma enhances post-sale experience
Date:
30.05.22
| Section:
News
Sportswear giant Puma has enhanced its customers’ post-purchase experience with a new partnership
Hotel Chocolat treats online customers
Date:
25.08.21
| Section:
News
British chocolatier Hotel Chocolat has partnered with a new platform to improve online customer satisfaction
COVID-19: Deliveries arriving quicker during pandemic
Date:
07.04.20
| Section:
News
Online retailers and their carriers are delivering parcels almost 20% faster than usual as the ongoing coronavirus crisis continues to unfoldMediaMarktSaturn wins with smarter shipping
Date:
19.09.19
| Section:
News
Electronics retailer MediaMarktSaturn has boosted loyalty, increased repeat purchases and reduced its call centre workload with new smarter shipping