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SURVEY: UK retail delivers poor Twitter customer service
Date:
09.07.14
| Section:
News
New research found that email was a more effective customer service channel than social media for top UK retailers
MandM Direct speeds web development
Date:
04.03.14
| Section:
News
Online fashion retailer achieves higher conversion rates and enhanced customer experience with web experience tool, enabling multi-device delivery
UK online performance scores are in
Date:
22.01.14
| Section:
News
End-of-year retail site speed tests reveal winners and losers, while the cost of excessive third party tag usage on performance is called into question
M-commerce speeds Xmas sales risk
Date:
20.11.13
| Section:
News
Is your website speedy enough for customers?
Date:
02.10.12
| Section:
Market Analysis
No matter how perfectly crafted and stylish an online storefront is, if it sputters when web pages are loading and forces shoppers to stare at a spinning hourglass for too many seconds, Terry Costa points out that retailers will lose shoppers to the competition
Akamai reveals new two-second web page response threshold
Date:
11.12.09
| Section:
News