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The Returns Opportunity

As the retail industry comes out of another stressful returns period, can there really be anything positive to come of it? Tim Hay-Edie of Virtualstock says yes

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Shop Direct updates returns management

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M&S simplifies Simply Food returns

Marks & Spencer has made it easier to make online returns across its Simply Food stores with new software

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Survey delves into mobile clothes shopping

Survey aiming to give vital human context to transactional studies finds too transactional a mobile focus risks ignoring the basic needs of the shopping majority

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Are international sales worth the risk?

E-commerce technology expert Phil Rothwell examines whether the opportunities of growing international sales online outweigh the additional regulations and costs

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U.S. Polo Assn. adds online fitting room

American clothing brand adopts technology that allows consumers to ensure their best fit online and improve satisfaction levels, increasing sales and decreasing returns

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Retailers adopt multiple channels, lack insight

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Henri Lloyd slashes garment returns rates

Virtual fitting room technology reduces overall returns by 70% compared to shoppers who buy without trying from British sailing clothing and apparel manufacturer

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Roundtable tackles cross-border challenges

Event gathers e-commerce and finance experts to discuss tax compliance, reconciliation and returns issues faced by e-commerce businesses within the EU

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ByBox partners with Shop Direct Group

Partnership launches locker returns service for major British retailers, cutting costs from reverse supply chain management and streamlining customer service

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