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Madame Tussauds visitors get free internet access

World famous London attraction partners with wireless communications provider to launch free Wi-Fi and boost social sharing for visitors

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SMEs unhappy with web presence but fail to invest

Research undertaken at a recent business event reveals some contradictory attitudes to online marketing among small to midsized enterprises

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Mobile engagement helps retail overcome survey fatigue

Mobile customer engagement expert Tony Busa questions why up to 80% of shoppers walk out of stores without making a purchase? Equally important, he asks how do you convert them?

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STUDY: CRM gives The Chapar its edge

Innovative online men's personal online shopping service stays a cut above the rest by matching clients' preferences using customer relationship management software

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EXCLUSIVE: Real,- launches social sign-on

New web platform supported by social login and sharing capabilities will help make shopping as convenient as possible for customers of German hypermarket giant real,-

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Retail property owner adds free Wi-Fi

NewRiver Retail rides the digital wave by offering free customer Wi-Fi access for its retail tenants to reach over 54 million multichannel visitors per year

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Service desk supports FitFlop customer focus

Footwear brand updates IT support management to step up social media communication and enhance customer service

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Social media study reveals best practice

Research into how online order confirmation pages are used to increase sales and customer engagement reveals retailers are missing out

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Amazon tops post-purchase social stakes

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