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Retail Technology, Retail technology News

Intermec aims smartphone at rugged market

Tuesday September 28 2010

New CS40 handset hopes to capitalise on hybrid, ruggedised smartphone offering with field service and sales force markets

New CS40 handset hopes to capitalise on hybrid, ruggedised smartphone offering with field service and sales force markets


A rugged mobile work device masquerading as a smartphone has been unveiled this week by Intermec.


The supply chain hardware manufacturer has launched the CS40, which it is claiming as the first rugged mobile computer with the size and styling of a smartphone.


It is designed to provide the ultimate solution for mobile professionals that require high performance barcode scanning and mobile line of business (LoB) applications, according to the maker.


Ruggedised smartphone functionality


Unlike consumer grade smartphones that yield low performance and high failure rates when force-fit into LoB applications, Intermec said the CS40 is designed for mobile professionals who need versatile and reliable access and acquisition of information in real-time, at the point of work.


The CS40 is aimed at mobile workforces in pre-sales, merchandising, field service, long haul and truckload transportation. It will run Windows mobile 6.5, features an IP54 rated sealing, 1D/2D barcode scanning through a true 2D imager, 3.75G voice and data communications, a three mega-pixel colour camera, and is compatible with Intermec mobile printers, SmartSystems, accessories and peripherals.


“The CS40 is an innovative field mobility solution that connects workforces to the enterprise with an unparalleled combination of performance and durability for Smartphone-sized devices,” said David Krebs, director of VDC Research Mobile & Wireless Practice. “The CS40 addresses a unique need in the market for fully functional smaller footprint mobile devices that are designed to support sustained operation of critical enterprise applications to maximise workforce productivity.”


Software alliances support hybrid


“Microsoft is firmly committed to providing enterprises with stable, powerful and flexible operating systems on the most advanced computing technologies,” said Kevin Dallas, general manager of the Windows Embedded Business Unit at Microsoft. “The Intermec CS40 is indeed a leader in this new category and is a powerful example of what Windows Mobile 6.5 can deliver for customers.”


Intermec added that CS40 support can also be outsourced through its recently announced INcontrol managed services offering. INcontrol is designed to deliver integrated network and device management to remotely track and manage assets, and secure network investments.


“Businesses do not have the time or the money for employee downtime; they need reliable line of business applications operating on devices that can handle the rigours of inclement weather and accidental drops to non-cushioned surfaces, not smartphones that are built to run social networking applications and play music,” added Pat Byrne, president and chief executive of Intermec.