Overseas expansion is playing an increasingly important part in growth strategies, but how do retailers ensure it’s done successfully? Data and analytics are key says Andy Berry, VP EMEA software solutions, at Pitney Bowes

Iceland and The Perfume Shop have begun utilising an artificial intelligence-powered online reviews platform

Storage and organisational products retailer The Container Store is transforming customer scheduling with new software

London fashion brand COS will launch online in China next month on Alibaba’s Tmall platform

Tool retailer Toolstation has enhanced its omnichannel offering with personalised direct mail

Digital transformation and the positive impact it can have on the customer experience (CX) emerged as a major theme at Retail Week’s Tech. held in London last week by RetalTechnology.co.uk staff writer