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Cover

The Autumn 2014 cover


Voice technology boosts Whole Foods productivity

Food retailer uses voice technology to gain warehouse productivity gain of 35%

Mecca Bingo and Grosvenor Casinos streamline payments

PCI descoping and risk management solution deployed to enhance customer experience

Security can help experiential retail save the High Street

A security expert analyses the role of security systems on the High Street, particularly in relation to the evolution of experiential retail

Pernod Ricard streamlines data protection in EMEA

Drinks giant centralises cloud backup and disaster recovery in EMEA

Warm weather hinders online sales

Research shows clement weather could be behind slowest growth in online sales since 2010 and drop in mobile commerce sector

Staples investigating possible card fraud

US office supply retailer could be the latest retailer to fall victim to card fraud this year

Obama backs federal credit card security

Obama backs federal credit card security

Executive order adds microchips and PINs to US government credit and debit cards
Café Rouge owner saves energy through analytics

Café Rouge owner saves energy through analytics

The Tragus hospitality group, home to Café Rouge, reduces energy consumption by 9%
Taking a cue from gaming to boost retail security

Taking a cue from gaming to boost retail security

An expert examines how behavioural pattern analysis, already in use in the gaming industry, can help retailers tackle fraud
Digital displays for Queen Elizabeth II Centre

Digital displays for Queen Elizabeth II Centre

The London events space has updated its foyer space to enhance the experience of its customers
Amazon introduces same-day pick-up service in the UK

Amazon introduces same-day pick-up service in the UK

Customers can order in the morning and pick up that day from 500 locations; retail industry says this method of selling is “achievable”
Survey: Britain leads European online shopping boom

Survey: Britain leads European online shopping boom

Research has shown that British consumers are spending more online than other European nations
John Lewis lifts the lid on Britain’s shopping habits

John Lewis lifts the lid on Britain’s shopping habits

Department store online data shows shoppers like to shop after dark, wear orange shirts and fillet their own fish
Leroy Merlin supply chain undergoes revolution for multichannel

Leroy Merlin supply chain undergoes revolution for multichannel

French home improvement retailer disrupts traditional way of operating to adapt to demands of multichannel, Glynn Davis reports