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Cover

The Spring/Summer 2014 cover

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Brits lack patience with poor retail technology

Recent research shows that British customers vote with their feet when companies experience technical difficulties

Penelope Chilvers integrates stock and data

Footwear retailer brings together stock management for High Street and online businesses

Should retailers care about what music they play in-store?

Music and branding specialist Rob Wood examines the impact of music on a retailer’s brand and customer relationship

The Home Depot enhances payment data encryption

Retail giant also confirms elimination of malware involved in recent data breach

Trade Me delves into big data

The internet auction website is making use of business analytics to enhance its customer experience

AllSaints ‘Logs-in and Pays with Amazon’

The ‘Login and Pay with Amazon’ function is now available in Europe

‘Silver Surfers’ ignore tech-led shopping

‘Silver Surfers’ ignore tech-led shopping

Recent research has shown that older shoppers remain faithful to the High Street
Transport for London backs contactless payments push

Transport for London backs contactless payments push

London’s public transit network becomes the world’s first accept Visa contactless payments on multiple forms of transport
eBay and PrestaShop expand European integration

eBay and PrestaShop expand European integration

Joint e-commerce solution for merchants now available in Germany, Austria and Switzerland
Future of Fashion 24 hour ‘hack’ at Westfield London

Future of Fashion 24 hour ‘hack’ at Westfield London

The shopping centre is hosting the first public 24 hour ‘Fashion Hackaton’
Study: Ad retargeting success for Home Leisure Direct

Study: Ad retargeting success for Home Leisure Direct

The supplier of games room equipment is reaping the benefits of digital advertising
How retailers can play the domain name game

How retailers can play the domain name game

Internet access and domain name expert Rolf Larsen examines the challenges and opportunities faced by retailers in the domain name world
West Horsley Dairy goes green with refrigeration tech

West Horsley Dairy goes green with refrigeration tech

Surrey's West Horsley Dairy has hit the road with an environmentally-friendly refrigerated truck
Sound system supports Debenhams' digital strategy

Sound system supports Debenhams' digital strategy

Department store completes roll-out of substantial sound system at Oxford Street flagship store