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Cover

The Autumn 2014 cover


Are analytics platforms always useful to retailers?

Data expert Nick Barth examines why analytics should be wielded carefully for maximum effect

St. Pancras goes digital

International train station St. Pancras rolls out digital-out-of-home (DOOH)

Mecca Bingo completes estate-wide EPoS upgrade

Bingo clubs UK-wide are now using upgraded software and hardware

The collection tin goes contactless

World's first micro-donation contactless payment system created to support ‘Penny for London’ charity

UK Christmas shoppers turn to Amazon and Google

Research also shows over one in five UK consumers seek information about gifts on Facebook

Cash back deals preferred to low-margin discounting

Over half of shoppers have taken part in a cash back or trade-in sales promotion

LC Waikiki deploys PLM for European growth

LC Waikiki deploys PLM for European growth

Turkish ready-to-wear retailer shortens product cycle time from concept to commercialisation
Regis and Red Wing Shoes transform customer experience

Regis and Red Wing Shoes transform customer experience

Retailers bring clicks to bricks by updating IT infrastructure with standardised IT and retail technology
 Howleys Toys integrates online and in-store

Howleys Toys integrates online and in-store

Toy retailer invests in EPoS and retail management to improve core retail processes
Mobile superior to online for in-store insights

Mobile superior to online for in-store insights

New research reveals richer diagnostics and greater accuracy on mobile
Video underused to drive purchases

Video underused to drive purchases

Recent research shows video drives digital and in-store purchases but is not used enough
Pandora rolls out global planning

Pandora rolls out global planning

Jewellery brand rolls out solution to support pre-season and in-season planning
One in six online shoppers duped

One in six online shoppers duped

Recent research shows online bargain hunters duped by sites selling counterfeit goods
Rugby fans convert cash to points

Rugby fans convert cash to points

Gloucester Rugby Club introduces cashless payment system at its stadium.