Microsoft-based hospitality software supports in-house warehouse implementation

Microsoft-based hospitality software supports in-house warehouse implementation

Everards, a family-owned brewer and pub company in Leicestershire, has gone live with a managed warehouse system supplied by K3, a UK provider of solutions based on Microsoft technology, to improve the day-to-day running of the business.

Operating in a competitive hospitality industry, the family brewer and pub owner wanted to ensure its customers were being given a first-class service and critical to this is ensuring that orders are processed and delivered accurately and on time.

The business previously outsourced its warehouse functionality to a third party but decided to bring this in-house and take on full responsibility for all goods being moved in and out of the business. The K3 solution enables it to do this by providing Everards with visibility of all stock at every stage in the supply chain.

Gaining clearer business view

Steve Tice, IT manager at Everards, said: “The new system allows us to manage all orders placed by our customers, picking stock, deliveries, invoicing and all associated documentation. We are also able to manage stock levels and generate purchase orders for replenishment. The whole project has been a success and we have a clearer view of the business.”

Tice continued: “We had a major change to our supply chain and brought warehouse operations in-house, which were previously outsourced. We had a short deadline to work to, so we approached K3 to see if it was possible to implement the warehouse functionality at such short notice. K3 understood what we were looking for from the system and their experience of similar projects was very helpful when developing our new processes. The implementation went very well and we went live on target and within budget.”

John Little, sales director at K3, added: “Everards has been a customer of K3’s for several years now and we fully understand how they run as an organisation. They needed to fully manage every functionality of their warehouse and they are now equipped to do so, providing a seamless operation for customers.”