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Retail Technology, Retail technology News

Acclaimed restaurants select InfoGenesis PoS

Thursday January 7 2010

Michelin-starred restaurants among the latest high-class establishments to choose Agilysys hospitality solutions  

Michelin-starred restaurants among the latest high-class establishments to choose Agilysys hospitality solutions


Marcus Wareing’s highly acclaimed restaurant at The Berkeley, London has implemented InfoGenesis point of sale (PoS) and the ResPAK reservations and table management solution by Agilysys.


The IT and hospitality software provider said fine-dining establishments such as Marcus Wareing at The Berkeley and Alain Ducasse at The Dorchester recognise new technology as an important element in ‘staying ahead of the game’ in order to consistently offer the best service.


Getting a handle on work processes


Marcus Wareing, chef and owner stated: “At Marcus Wareing at The Berkeley, our goal is to deliver first class hospitality to every guest. We rely on effective systems in our back-of-house including ResPAK and InfoGenesis PoS to help our front-of-house team reach our goal. We are not using every facet available to us yet but, with these systems, we are already seeing an improvement in how we work. We see the value of accurate records and the benefit of accurate billing even for a business as small as ours.”


For many establishments, the use of PoS reporting and reservation systems is used to combine personalised service with accurate real-time inventory and cost control, to help optimise stock, reduce waste and better understand margins.


“The economic climate means it is more imperative than ever for hospitality businesses to focus on great guest service and improved efficiency, and especially new businesses that cannot afford not to be as streamlined as possible,” said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. “A major benefit of Agilysys solutions is they deliver the same business advantages whatever the size of your business or its requirements.”


Meeting the highest standards


As a fine-dining establishment, The Berkeley restaurant was keen to print bespoke customer receipts on high-quality paper, using a layout and font of its choosing. Working closely with The Berkeley, this was eventually achieved by adding a special programme to change the layout sent via InfoGenesis PoS, to create elegant receipts that further reflect the restaurant’s fine dining ethos.


In addition to working with Marcus Wareing at The Berkeley, Agilysys solutions are used by Alain Ducasse at The Dorchester. Both establishments have been awarded two Michelin stars.