Tahola to deliver a ‘single version of the truth’ for Italian food retail chain
Carluccio’s, the group of over 70 authentic Italian restaurant and foodshops in the UK and abroad, has selected Tahola to deliver a business intelligence (BI) system.The new IBM Cognos analytics is designed to deliver a single view of information across the business.
“Our strategy over the last ten years has been to go for best-of-breed technology solutions for each area of our business,” said Frank Bandura, chief financial officer at Carluccio’s.
“At the same time, it’s extremely important for us to understand in detail the various aspects of our business – yet that has become more difficult to do as we have grown. Consequently, we needed a system agnostic solution that would sit across the top of all our individual systems (electronic point-of-sale, stock management, payroll) to give us a truly single view of all our data. We believe IBM Cognos will give us maximum flexibility, both now and in the future, to create and shape a solution that fits our business.”
Empowering business decision makers
“Our aim,” added Bandura, “is to really empower the decision makers in the business by providing them with relevant and timely information that will give them valuable insight, enabling them to make better decisions, faster. We’re expecting it to impact and influence the key drivers of our business. It might drive change, for example, in our promotional activity, or the way we communicate with our customers, the way we schedule our labour or the products we stock. With a single version of the truth, the possibilities are exciting.”
Following a selection process, Carluccio’s chose IBM Partner Tahola because it demonstrated a strong understanding of the restaurant sector and has a client base that reflects this experience and expertise.
“Tahola took the time and worked hard to design a solution specific to us,” said Bandura. “We already feel that Tahola will be proactive business supporters and will work in partnership with us to deliver real benefit to Carluccio’s performance.
