Papa Johns UK tops up delivery

Pizza chain Papa Johns UK has extended its partnership with Uber Direct to strengthen its customer delivery experience

The partnership will add to and complement Papa Johns’ delivery network, ensuring customers continue to enjoy fast, reliable service when ordering via the Papa Johns website or app.

Since first partnering in April 2024, Papa Johns has seen improvements in service times, greater delivery reliability and an uplift in customer satisfaction across its 450 restaurants nationwide. Under the new agreement, Uber Direct will exclusively power the delivery of orders placed through Papa Johns’ website or app, using the same courier network and technology that supports Uber Eats.

Lee Leadbeatter, director, international operations excellence at Papa Johns UK, said: “Since partnering with Uber Direct and launching our Delivery-as-a-Service model, we have seen a noticeable uplift in operational efficiency, customer satisfaction and service. The integration has enabled us to expand our delivery reach, improve our service times, and maintain our high standards of quality, whilst delivering our pizzas Hot and Fresh.”