Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Walmart announces ChatGPT checkout

By Retail Technology | Thursday October 16 2025 | UPDATED 16.10.25

Walmart has announced a new partnership with OpenAI that will start with allowing customers and members to soon shop Walmart through ChatGPT using Instant Checkout

Whether planning meals, restocking household essentials, or finding something new, customers can simply chat and buy.

Walmart is also giving its associates AI tools and training, including promoting AI literacy across its workforce as one of the first partners to embrace OpenAI Certifications and rolling out ChatGPT Enterprise to teams across the company.

“For many years now, ecommerce shopping experiences have consisted of a search bar and a long list of item responses. That is about to change. There is a native AI experience coming that is multi-media, personalised and contextual,” said Walmart CEO Doug McMillon.

 

Related items

Subdued goes bold with global expansion

By Retail Technology | Retail Technology

NRF 2026: Innovations showcase

By Miya Knights, Publisher | Miya Knights, Publisher

JD Sports embraces AI shopping

By Retail Technology | Retail Technology

NRF 2026: AI development gets practical

By Miya Knights, Publisher | Miya Knights, Publisher

Coat Paints adds AI feature

By Retail Technology | Retail Technology

Walmart adds AI leader to board

By Retail Technology | Retail Technology

NRF 2026: Retail's Big Show puts agentic AI centre stage

By Miya Knights, Publisher | Miya Knights, Publisher

Basic DBS checks

By Disclosure and Barring Service | Disclosure and Barring Service

United Supermarkets brings back interactive loyalty

By Retail Technology | Retail Technology

UK Retail Innovation Council reveals 2026 agenda

By Retail Technology | Retail Technology