Researcher, GI Insight is calling for better targeting and personalisation of customer communications, given the high levels of personal data now available from loyalty schemes.
Associated British Foods (ABF), the global retail group, has signed a contract with IT Service Management (ITSM) provider, Axios Systems to implement its assyst software.
The new 2,000-seat Grand Canal Theatre in Dublin, owned by Live Nation, is implementing new, integrated hospitality point-of-sale (PoS), inventory and procurement systems. The new InfoGenesis POS and Eatec systems are being supplied by Agilysys Europe, a specialist hospitality software provider.
Multichannel fashion retailer, Quiz and alternative payment method provider paysafecard group have signed a deal that will enable fashion consumers to use Cash-Ticket to make online purchases.
eSpares.co.uk, the UK's largest electrical appliance spare parts retailer, has revealed that customer product reviews have increased conversion rates by up to 14.2%.
Co-operatives E-Store, a wholly owned subsidiary of The Co-operative Group, trading as The Co-operative Electrical and offering a wide range of electrical products online, has selected hosted IT systems.
Marks & Spencer (M&S) has signed up to trial a new fraud, theft and shrink system across its entire store portfolio later in the year. The deal is for Secure from Sysrepublic, providers of software products and consultancy services for the retail and hospitality sectors, to help tackle fraud, theft and shrink across the High Street retailer's store portfolio.
International consumer packaged goods company (CPG), Henkel has chosen Accenture to provide it with application development and maintenance services in Europe and North America under a seven-year application outsourcing contract. Although financial terms were not disclosed.
Tesco has enhanced its wine distribution business with the introduction of Manhattan Associates' Warehouse Management system (WMS) at its UK fulfilment centre (FC) for Tesco Wine by the Case at Brackmills, Northampton.
The Digital Signage Zone at IBC 2009 will once again show a large variety of internet protocol (IP) networked displays suitable for presenting information, advertising, multimedia and TV content in retail environments, public transport hubs or company foyers.
mydeco.com is using an on-demand software-as-a-service (SaaS) based platform from Emailvision to boost customer retention through improved segmentation and targeted email campaigns. The furniture and interior design website has increased campaign deliverable rates to 99.8 per cent since switching to Campaign Commander from its incumbent email service provider.
J2 Retail Systems and ECR Concepts have announced that their combined solution is driving electronic point-of-sale [EPoS] operations in the new Cardiff City Stadium (Stadiwm Dinas Caerdydd).