Click here
Click here
Retail Technology, Retail technology News
Click here Click here

Harvey Nichols extends omnichannel software deal

Harvey Nichols extends omnichannel software deal
Friday May 24 2019

Luxury retailer Harvey Nichols has extended its deal with its omnichannel supply chain software partner

The contract renewal with Retail Assist builds upon an existing relationship with Harvey Nichols, which began in 2004, and sees the partnership develop for another three years.

Using Merret, Retail Assist’s omnichannel supply chain solution, Harvey Nichols will utilise 2nd line support, as well as 3rd line maintenance support. 

Retail Assist will also provide technical services that support Merret’s infrastructure whilst working in collaboration with a 3rd party service partner.

Customer experience 

Helping customers to shop the brand and not just the channel, Merret is designed and developed for the demands of modern retail as a complete end-to-end software solution. 

With a central stock pool and single view of stock, Merret helps retailers to improve full-price sales performance, increase profits and provide the best possible customer experience.

Richard Steward, CIO at Harvey Nichols, said: “Retail Assist understand the retail market and so having a clear support and development service in place with them strengthens our customer service proposition.”
 
 

Tagged as: Harvey Nichols | luxury | omnichannel | Retail Assist

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. By browsing our website, you consent to our use of cookies and other tracking technologies. You can read our cookie policy here.

MANAGE PREFERENCES
I AGREE

Your cookie preferences

Please indicate which cookies you are happy to accept. Settings will apply to your web browser on this device. You can change your preferences at any time by clicking the cookie `manage preferences` button in the cookie bar. You can read our cookie policy here.
Third party cookies used to serve you more suitable content
Tracking cookies that allow you to log into and register with this website
Close window