Articles tagged #OMNICHANNEL
Found 111 matching articles. Showing page 1 of 10.
#LittleLAB
LittleLAB simplifies reconciliation processes
Published 26.08.13 by Retail Technology
Growing beauty business streamlines the visibility and management of instore and online payments in a single view#Customer service
Why modern customer service has to be omnichannel
Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands#Customer service
UK consumers expect ‘bricks and clicks’ integration
Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands#ASICS
ASICS develops e-commerce platform
Published 18.06.13 by Retail Technology
Hybris used by Japanese athletic shoe brand to provide infrastructure for phased roll out of new global consumer websites#Omnichannel
Large retailers slow to adopt omnichannel
Published 14.06.13 by Retail Technology
New study finds lack of effective training, service and use of technology services to support omnichannel offer instore #Red Ant
Going beyond ‘omnichannel’
Published 23.07.13 by Retail Technology
Digital marketing expert Dan Mortimer argues that retail needs business convergence and employee empowerment to deliver a compelling customer experience#American Golf
American golf tees up for omnichannel success
Published 12.08.13 by Retail Technology
European golf retailer switches from on-premise to cloud-based platform to drive international expansion and growth#Showrooming
Research quantifies threat of ‘showrooming’
Published 17.09.13 by Retail Technology
Latest results reveal trend, where 10% of shoppers admit to buying from competitors online when in another retailer’s store#John Lewis
John Lewis reports on delivery scheduling
Published 08.10.13 by Retail Technology
Implementation of routing, mobile and telematics suite improves delivery fleet productivity and ability to sell value-added services for department store retailer#Pets at Home
Pets at Home updates warehouse management
Published 30.09.13 by Retail Technology
Speciality US retailer sees investment as a platform for future growth to improve service delivery to stores and omnichannel customers#John Lewis
John Lewis predicts UK's first 'mobile Christmas'
Published 22.10.13 by Retail Technology
Department store retailer echoes recent reports that m-commerce has reached a tipping point and responds with launch of new transactional iPad app#Conference
Retail IT provides topical discussion
Published 05.11.13 by Retail Technology
Click and collect, omnichannel retailing, email marketing, e-commerce web design and stock control explored recently at this year’s Retail IT conference 