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Articles tagged #OMNICHANNEL

Found 91 matching articles. Showing page 1 of 8.

#LittleLAB

LittleLAB simplifies reconciliation processes

Published 26.08.13 by Retail Technology
Growing beauty business streamlines the visibility and management of instore and online payments in a single view
#Customer service

Why modern customer service has to be omnichannel

Published 09.04.13 by Retail Technology
Mike Hughes, customer contact specialist, argues that retailers must adopt an omnichannel, 'big data' approach to meet modern customer service demands
#Customer service

UK consumers expect ‘bricks and clicks’ integration

Published 19.04.13 by Retail Technology
New survey finds customers are seeking consistency, not complications, and reveals their pet peeves from interactions across the platforms and locations of retail brands
#ASICS

ASICS develops e-commerce platform

Published 18.06.13 by Retail Technology
Hybris used by Japanese athletic shoe brand to provide infrastructure for phased roll out of new global consumer websites
#Omnichannel

Large retailers slow to adopt omnichannel

Published 14.06.13 by Retail Technology
New study finds lack of effective training, service and use of technology services to support omnichannel offer instore
#Red Ant

Going beyond ‘omnichannel’

Published 23.07.13 by Retail Technology
Digital marketing expert Dan Mortimer argues that retail needs business convergence and employee empowerment to deliver a compelling customer experience
#American Golf

American golf tees up for omnichannel success

Published 12.08.13 by Retail Technology
European golf retailer switches from on-premise to cloud-based platform to drive international expansion and growth
#Showrooming

Research quantifies threat of ‘showrooming’

Published 17.09.13 by Retail Technology
Latest results reveal trend, where 10% of shoppers admit to buying from competitors online when in another retailer’s store
#John Lewis

John Lewis reports on delivery scheduling

Published 08.10.13 by Retail Technology
Implementation of routing, mobile and telematics suite improves delivery fleet productivity and ability to sell value-added services for department store retailer
#Pets at Home

Pets at Home updates warehouse management

Published 30.09.13 by Retail Technology
Speciality US retailer sees investment as a platform for future growth to improve service delivery to stores and omnichannel customers
#John Lewis

John Lewis predicts UK's first 'mobile Christmas'

Published 22.10.13 by Retail Technology
Department store retailer echoes recent reports that m-commerce has reached a tipping point and responds with launch of new transactional iPad app
#Conference

Retail IT provides topical discussion

Published 05.11.13 by Retail Technology
Click and collect, omnichannel retailing, email marketing, e-commerce web design and stock control explored recently at this year’s Retail IT conference