Articles tagged #AVAYA
Found 3 matching articles.
#Survey
Survey: consumers distrust call centre security
Published 11.03.13 by Retail Technology
Banks, retailers and mobile operators fare poorly in consumer perception stakes, as six million end relationship with organisations each year due to call centre security concerns#Bristan
STUDY: Bristan updates customer contact
Published 09.04.13 by Retail Technology
UK bathroom product supplier implements next-generation customer contact infrastructure to future-proof its customer services strategy#SPAR UK
SPAR adopts video conferencing
Published 11.10.13 by Retail Technology
Private cloud-based video conferencing to improve collaboration across corporate offices across the UK, reducing costs and increasing business efficiency