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Articles tagged #CHATBOTS

Found 2 matching articles.

Chatbots not just for customers

Published 18.04.18 by Retail Technology

Chatbots are growing in popularity throughout retail but are they just for customers? Parham Saebi, head of client services at Arvato UK & Ireland, believes they have just as vital a role in supporting retail staff too

#Chatbots

Debunking chatbot myths

Published 02.07.19 by Retail Technology

Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting

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Articles tagged #CHATBOTS

Chatbots  not just for customers

Debunking chatbot myths

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Chatbots not just for customers