Retail Technology
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Retail Technology

Articles tagged #LEADERSHIP

Found 2 matching articles.

#Customer service

Survey: Poor multichannel service costs custom

Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel

Leading the way

Published 22.03.19 by Retail Technology
Creating a seamless omnichannel experience for consumers is essential, but whatÂ’s the secret to a successful strategy? It all comes down to leadership says Claire Stewart from Berwick Partners