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Ask The Expert

The customer comes first

The customer comes first

Tuesday February 20 2018

While 2018 is gearing up to be THE year of technology in retail, Stuart Parker, category director for Retail Marketing, urges retailers not to forget the customer experience


The age of online ID

The age of online ID

Friday February 16 2018

With more products being added to the list of age-restricted items, what will enforcing online age verification mean for retailers? Alastair Graham, CEO of AgeChecked, explains


Analytics and retail: a match made in heaven

Analytics and retail: a match made in heaven

Wednesday February 14 2018

Paul Winsor, from Qlik, and Rachel Lund, head of insight and analytics at British Retail Consortium, explain how the real romance on Valentine’s Day is between retail and analytics


Clicks to save bricks in 2018

Clicks to save bricks in 2018

Thursday January 25 2018

Is 2018 the year that retailers still not making the most of mobile have to finally come up to scratch? Judopay CEO Ryan Farley thinks so


Visualising sales

Thursday January 11 2018

What are the visual search tools of the future and how could they hold the key to increasing mcommerce transactions for retailers? Olivier Legris, lead strategist at Future Platforms explains


Keeping up with POS

Wednesday December 20 2017

With options growing every year, how can retailers best deploy mobile point of sale (POS) technologies? Paul Ybarra, SVP of Tangoe, explains


Legacy systems: Time to reset?

Wednesday December 13 2017

Legacy systems have become something of an obstacle for retailers seeking to become true omnichannel operators. So is it time to start over? Edward Osborne, director of retail sector at Virtualstock, explains the best route forward


What’s in store for ecommerce?

Friday December 8 2017

What does the future look like for ecommerce? BrightPearl’s Derek O’Carroll predicts the key trends for 2018


Data the key to Christmas cheer

Friday December 1 2017

Ken Parnham, general manager Europe, Near, explains why making the most of your customer data is key to a merry Christmas for retailers


A cross-border Christmas

Wednesday November 29 2017

The pressure is on for online retailers to take their slice of the yuletide pie. But is UK retail doing all it can to maximise cross-border ecommerce sales this holiday season? Global-e co-founder and CMO Nir Debbi explains


Black Friday - living on borrowed time?

Monday November 20 2017

It’s Black Friday time again but is it here for good? Ecrebo CEO David Buckingham asks how long will it be before the UK waves goodbye to Black Friday?


Prepping and profiting from Black Friday

Friday November 17 2017

Simon Wharton, managing director of PushON, on how retailers can maximise their online sales and prepare for the rush ahead of Black Friday