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Gumtree sticks with CRM

Date: 31.05.17 | Section: News
Classified sales platform Gumtree has announced a significant investment in its customer relationship management (CRM) strategy

CarShop provides ‘wholistic’ car buying experience

Date: 08.09.14 | Section: News
Car supermarket group deploys retail solution for tracking and managing end-to-end customer journey

Ted Baker launches e-commerce site in the U.S.

Date: 01.08.14 | Section: News
The fashion brand is extending its e-commerce initiative to the United States following the success of its initial European online drive

Carrefour makes its marketing more effective

Date: 18.07.14 | Section: News
The advertising arm of the Carrefour group has consolidated data from disparate sources to focus its ad investment

Retailers set to boost technology spend, report reveals

Date: 07.04.14 | Section: News
The UK's top 60 retailers look set to spend more on technology in the coming year, with web and mobile sites and new IT systems top of their three priorities

LUSH deploys BI to boost profitability

Date: 01.04.14 | Section: News
International cosmetics retailer adopts analytics and reporting platform to support decision making based of a variety of key performance indicators

Hackett embarks on web optimisation programme

Date: 20.03.14 | Section: News
British luxury clothing and accessories retailer looks to customer experience management expert to increase sales by refining its online offering

EXCLUSIVE: Paul Smith upgrades IP video

Date: 14.02.14 | Section: News
British fashion designer updates surveillance and security systems across its UK and international store estate to boost loss prevention and operations management

STUDY: CRM gives The Chapar its edge

Date: 07.02.14 | Section: News
Innovative online men's personal online shopping service stays a cut above the rest by matching clients' preferences using customer relationship management software

Survey: Poor multichannel service costs custom

Date: 30.01.14 | Section: News
Consumers express frustration when the service they receive does not take account of previous contact through another channel