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Pets at Home turns to CX technology

Date: 13.03.19 | Section: News
Pet and pet accessories retailer Pets at Home has deployed new CX technology to enhance customer satisfaction

Walgreens gets personal with new software

Date: 09.01.19 | Section: News
US drugstore chain Walgreens is looking to create a more enhanced and personal customer experience with new software

CASE STUDY: Fortnum & Mason stays relevant with feedback

Date: 12.09.18 | Section: News
Luxury retailer Fortnum & Mason has significantly improved their customer experience through guest feedback

Five Guys cooks up better insights

Date: 31.07.18 | Section: News
Premium burger chain Five Guys is enhancing its customer experience with new insight software

CASE STUDY: M&S connects touch points to grow revenue

Date: 12.07.18 | Section: News
Marks & Spencer (M&S) has transformed service and grown revenue by integrating every customer touchpoint

Ann Summers reveals CX upgrade

Date: 15.11.17 | Section: News
Lingerie and adult toy retailer Ann Summers is implementing new customer experience (CX) software

Experience is key

Date: 06.09.17 | Section: Ask The Expert